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We provide rush jobs with a remarkably fast turnaround of as little as 2 hours, while regular jobs are typically completed within 2 to 12 hours, ensuring efficient and timely delivery of your digitized designs.
We accept most file formats, including JPG, PNG, BMP, PDF, EPS, AI, and others. However, the best file format for digitizing is a high-quality vector file such as AI or EPS.
Our standard turnaround time for single digitizing orders is usually 4-5 hours. For bulk orders, you can get your design within 24–48 hours. However, this may vary depending on the complexity of the design and the size of the order.
Simply visit our website’s order page, where you can easily fill out the necessary requirements and specifications for your desired order. Follow the provided instructions to submit your artwork or design for digitizing, ensuring that all relevant details are included for our designers to work efficiently
Absolutely! We offer complimentary quotes to our valued clients. You can reach out to our dedicated 24/7 live support assistance or fill out our “Get a Quote” form, and our team will promptly provide you with a detailed quote in just a few minutes.
If you’re unsure about how you want your design to be, our experienced designers can certainly provide suggestions and recommendations based on your requirements and preferences. You can discuss your ideas with our team, and they will help you create a design that meets your expectations
We offer various payment options for your convenience. You can make the payment online using credit or debit cards, PayPal, or other secure payment gateways available on our website. Detailed payment instructions will be provided when you place your order
100%. Once the design is delivered, you own all the rights to it.
We offer only embroidery digitizing services. It means we take your design and get it digitized in special formats like DST, PES, etc., then send it back to you via email.
We accept various file formats for vector artwork, including AI, EPS, BMP, PDF, CDR, and more. However, if you have a different file format, feel free to contact us, and we will do our best to accommodate your needs.
We do offer the following file formats for embroidery digitizing:
DST (Tajima), PES (Brother), EXP (Melco), XXX (Compucon), JEF (Janome), VP3 (Viking/Pfaff), HUS (Husqvarna/Viking), VIP (Pfaff), EMB (Wilcom), CSD (POEM/Singer), PCS (Pfaff), SEW (Janome, Elna, and Kenmore); ART (Bernina); DSB (Barudan); DSZ (ZSK); TAP (Happy); EMD (Elna); PLT (AutoCAD); PDF (Ado Adobe Acrobat).
Yes, we do offer discounts for bulk orders and frequent customers. If you have a large order or plan to work with us regularly, please contact our customer support or mention it while placing your order. Our team will provide you with the available discounts and pricing options tailored to your needs.
Yes, we can make adjustments or edits to your artwork before digitizing. If you have specific instructions or changes, you’d like to make, please provide them when submitting your artwork. Our designers will review your requests and make the necessary adjustments to ensure your design is optimized for digitizing.
Once you place an order with us, you gain access to a personalized dashboard where all updates regarding your order will be readily available. Additionally, we ensure regular email updates to keep you informed about the status and progress of your order.
Yes, we only use easy and secure payment methods to maintain the confidentiality of payment information.
Yes, you can conveniently place an order with us on weekends as well. Our services are available seven days a week, allowing you to submit your orders at your convenience without any restrictions on weekends or holidays.
Still have Questions? Contact with our support team.
Reach out to our friendly team today and get the answers you need!